Privacy Policy
This privacy policy explains how Shareashelf Ltd. (“we”, “us”, “our”) collects, uses, and protects the personal data of the visitors and users (“you”, “your”) of our website shareashelf.com (“the website”). By using the website, you agree to this privacy policy and consent to the processing of your personal data as described herein. If you do not agree with this privacy policy, please do not use the website.What personal data do we collect and why?
The only personal data we collect from you is your email address, which you provide when you register an account with us. We use your email address to:- Create and manage your account and profile on the website
- Verify your identity and prevent fraud
- Communicate with you about our services, updates, offers, and newsletters
- Respond to your inquiries, requests, feedback, or complaints
- Enforce our terms and conditions and comply with our legal obligations
We also collect some location data from you, depending on whether you are a host or a vendor on our website. We use this data to:- Match hosts and vendors based on their proximity and preferences
- Display hosts’ spaces and collaboration locations on our website and on a map
- Enable consumers to find and visit hosts’ spaces and collaboration locations, and to see approximate locations of vendors
If you are a host, we ask you to place a pin on a map to indicate the location of your space. This information is visible to other users on our website and on a map.
If you are a vendor, we ask you to place a pin on a map to indicate your generalised location. This information is not visible to other users on our website or on a map. Instead, we show your approximate location within a certain set radius on a map to protect your privacy.
You can change or delete your location data at any time by editing your profile settings.
We do not collect any other personal data from you, such as your name, phone number, payment details, or any other information that can identify you directly or indirectly. We also do not collect any sensitive personal data from you, such as your race, ethnicity, religion, health, or biometric data.
How do we share or transfer your personal data?
We do not share or transfer your personal data with any third parties, except as required by law or to protect our rights and interests. The only third party that has access to your personal data is Amazon Web Services (“AWS”), which is our cloud service provider that hosts and stores our data. AWS is a reputable company that complies with the GDPR and other data protection laws and regulations. AWS uses encryption and multi-factor authentication to protect your personal data from unauthorized access, use, or disclosure.How do we store and protect your personal data?
We store your personal data on AWS servers located in the European Union. We use appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, firewalls, access control, backup, and audit logs. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.
How long do we retain your personal data?
We retain your personal data for as long as you have an account with us. If you delete your account, we will also delete your personal data from our systems within a reasonable time frame. However, we may retain some of your personal data for a longer period if required by law or for legitimate business purposes, such as accounting, auditing, or dispute resolution.What rights do you have regarding your personal data?
You have the following rights regarding your personal data under the GDPR:
- The right to access: You have the right to request a copy of the personal data we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- The right to erasure: You have the right to request that we delete your personal data from our systems, unless we have a valid reason to keep it.
- The right to restriction: You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy or object to its processing.
- The right to portability: You have the right to request that we transfer your personal data to another controller in a structured, commonly used, and machine-readable format.
- The right to objection: You have the right to object to the processing of your personal data for direct marketing purposes or for other reasons based on your specific situation.
- The right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.
- The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under the GDPR or other applicable laws.
To exercise any of these rights, please contact us at support@shareashelf.com. We will respond to your request within one month of receiving it. We may ask you to provide proof of identity or additional information before fulfilling your request.
How can you contact us?
If you have any questions or requests about this privacy policy or your personal data, please contact us at:
Shareashelf Ltd. Email: support@shareashelf.com
We will do our best to resolve any issues or concerns you may have.How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated version on our website and indicating the date of revision. Your continued use of the website after the update constitutes your acceptance of the revised privacy policy. We encourage you to review this privacy policy periodically to stay informed of how we process your personal data.
This privacy policy was last updated on June 16, 2023.
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